Privacy Policy

ZYNK ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://zynk.one and use the ZYNK AI Marketing Operating System (the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information generated when you use our Service, and information from third-party integrations.

A. Information You Provide

• Account Information: When you register, we collect your name, email address, company name, and password.
• Brand Assets ("Brand Brain" Data): To power ZYNK's AI features, we collect the business documents, brand guidelines, URLs, PDFs, images, and textual inputs you upload to build your "Brand Brain" and "Runtime Profiles".
• Payment Information: If you subscribe to a paid plan, our third-party payment processor collects your credit card details and billing address. We do not store full credit card numbers.

B. Information Collected Automatically

• Usage Data: We collect data on how you interact with our dashboards ("Mission Control"), feature usage, and performance metrics.
• Device and Log Data: We collect IP addresses, browser types, operating systems, and timestamps to ensure security and analyze trends.

C. Information from Third-Party Integrations

• Connected Platforms: If you connect third-party accounts (e.g., Instagram, Naver Blog, Coupang, Smartstore), we access public profile information and permission-specific data (such as posts, comments, and analytics) required to execute marketing tasks.
• Google User Data: (See Section 4 for specific details).

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, operate, and maintain the ZYNK OS, including generating content, scheduling posts, and analyzing marketing performance.
• AI Generation & Training: To generate marketing assets (text, images, strategies) specific to your brand using Large Language Models (LLMs). We do not use your proprietary "Brand Brain" data to train our foundational models for other customers without your explicit consent.
• Personalization: To adapt the AI's tone and style to match your specific brand identity.
• Communication: To send you updates, security alerts, and support messages.
• Improvement: To analyze usage patterns and improve our algorithms and user interface.

3. How We Share Your Information

We do not sell your personal data. We share information only in the following circumstances:

• AI Service Providers: We transfer text and image prompts to third-party LLM providers (e.g., OpenAI, Anthropic, Google Gemini) to generate responses. These providers are bound by data privacy agreements and do not use your data to train their models.
• Service Providers: We may share data with vendors who perform services on our behalf (e.g., cloud hosting, payment processing, email delivery).
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights:

• Access and Update: You can access and edit your profile and Brand Brain data directly within the Service.
• Deletion: You may request the deletion of your account and associated data by contacting us.
• Export: You may request a copy of your data in a machine-readable format.

7. International Data Transfers

ZYNK operates globally. Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

9. Contact Us